Privacy Policy
Effective Date: 10/05/2025
At All Things Auto Glass, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
1. Information We Collect
We collect the following information:
-
Personal Information: Name, email, phone number, and address.
-
Vehicle Information: Make, model, year, VIN, and repair details.
-
Payment Information: Credit card details and insurance info (if applicable).
-
Usage Information: Website activity and customer service communications.
2. How We Use Your Information
We use your information to:
-
Provide our services (glass repair/replacement).
-
Process payments and assist with insurance claims.
-
Communicate with you (service reminders, promotions).
-
Improve our services and customer support.
3. Sharing Your Information
We may share your information with:
-
Service Providers: Third-party vendors that help us with payments and services.
-
Legal Requirements: If required by law or legal process.
-
With Your Consent: If you’ve authorised us to share it.
4. Data Security
We use reasonable measures to protect your data, but cannot guarantee complete security. You are responsible for safeguarding your login information, if applicable.
5. Retention of Data
We retain your information as long as necessary to provide our services and meet legal obligations.
6. Your Rights
You have the right to:
-
Access or correct your personal information.
-
Request deletion of your data.
-
Opt-out of marketing emails by unsubscribing.
7. Contact Us
If you have any questions, contact us at:
All Things Auto Glass
Email: contact@allthingsautoglass.com.au